We will only charge the following in connection with a tenancy:

Tenants fee’s

A The rent
B A refundable tenancy deposit capped at no more than five weeks’ rent where the annual rent is less than £50,000, or six weeks’ rent where the total annual rent is £50,000 or above
C A refundable holding deposit (to reserve a property) capped at no more than one week’s rent
D Payments to change the tenancy when requested by the tenant, capped at £50, or reasonable costs incurred if higher
E Payments associated with early termination of the tenancy, when requested by the tenant
F Payments in respect of utilities, communication services, TV licence and council tax
G A default fee for late payment of rent and replacement of a lost key/security device, where required under a tenancy agreement

Deposits are protected with the Tenancy Deposit Schemes Custodial scheme.

We are registered with the ICO for Data Protection.


We are members of The Property Ombudsman’s redress scheme.

Membership Rules can be viewed here.


We are registered with NAEA Propertymark for client money protection.


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