Privacy - abbottandabbott

Privacy Policy

Updated May 2018

Your Privacy Matters

As one of Bexhill On-Sea’s leading independent estate and letting agents, we hold ourselves to the highest standards on how we collect, store and share your personal data. If you have any concerns about your personal data and how this is managed by Abbott & Abbott Estate Agents Limited, then in the first instance, please write or email us by using the contact details below contained under the heading “data controller”.

Data Controller

For the purposes of personal data collection, the Data Controller is known as “11072479” with the Information Commissioners Office, registration number of Z9972707 who can be contacted at the following address:

25 Devonshire Road

Bexhill On-Sea

East Sussex

TN40 1AH

01424212233

post@abbottandabbott.co.uk

Personal Data We Collect

We use the personal data you provide through contacting us for the purposes of answering your query or registering you on our applicant’s database if requested. We will not contact you about any other purpose unless you have given us explicit consent to do so.

Reasons We Share Personal Data

We will only share personal data with third parties, when it is reasonable to do so, and where there is no unwarranted harm upon you. For example, if you request to be added to our database for 1 bed properties in TN40 1AH we will store and share your personal data with our third-party management software system. At no time we will share your personal details with any other party unless we have a lawful basis to do so, or you have given explicit consent.

How to Access & Control Your Personal Data

We will store your personal data on our secure servers and hold them until such a time, there is no lawful basis to do so. You have the right to request we amend or delete your personal data at anytime and this can be done, by using the contact details above. We will confirm deletion or amendment within 7 working days or if we are unable to do so, then we will explain the lawful reason why this cannot be actioned.

Cookies

The Cookies on our website are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We also have cookies to confirm if a visitor to the site has accepted for Cookies to be installed on their computer. At any time, you can clear and remove the Cookies via the settings option of your internet browser. You can find more information about Cookies by clicking this link http://www.allaboutcookies.org/

Links to Third Party Websites

Our website may contain links to other sites, mainly those of official legal regulatory bodies, but also to those of other third parties. Abbott & Abbott Estate Agents Limited is not responsible for the privacy practices within any of these other sites. You should be aware of this when you leave Abbott & Abbott Estate Agents Limited website and we encourage you to read the privacy statements on other websites you visit.

Robin Vickery

2022-10-27

The purchase we had through Abbott and Abbott was not an easy one with our first purchaser pulling out at the last minute. Mark Pelham was very helpful in getting us time to find another purchaser which we did within the two week deadline. His knowledge of the property and the local area was outstanding. We thank him and his colleague Darren for their professional approach and helpful attitude.

Abz

2022-10-10

Very professional company . Ally was my personal point of contact and dealing with her was simple and straight forward. She updated me every step of the way on my move making things easy for me to deal with. I can highly recommend Ally to any one that uses the service of Abbott and Abbott, she knows her market and her advise was brilliant. Its refreshing to get good customer service.

Simon Merrett

2022-09-24

Outstanding support for a purchase. We lived a long way away and Mark was most helpful visiting the property several times and getting us any info we needed such as room sizes, he also met contractors at the property for us for them to give us options as to what we could do with the property. Certainly dispelled the myth around estate agents and we would very much recommend them as estate agents to work with. Will use them if we need to sell in the future.

Barbara Taylor

2022-09-20

Last January I had the sad task of putting my best friend's property on the market following her death. I contacted Abbott and Abbott and was fortunate to be assigned Mark who provided support and encouragement throughout the process. He is professional but kind and understanding and kept me informed of every development. I would thoroughly recommend Abbott and Abbott to anyone considering a move. THANK YOU, MARK AND ABBOTT AND ABBOTT.

Nitheesh V K

2022-08-15

Amazing service, Special Thanks to Michael who supported us throughout the process and made it happen. No words to praise him enough, Thanks to Darren as well. Very professional and immediate response is the highlight. Will definitely recommend Abbott and Abbott to everyone whom we know.

Joan Yarker

2022-06-17

I cannot praise Abbott and Abbott enough, from start to completion all staff were polite, helpful and professional. The initial visit, taking photos and video and the printed publication and Right move advertising were accomplished quickly and efficiently. I was kept well informed at all times regarding accompanied visits, offers and progress of the sale. The whole process was completed in just less than three months. I would like to thank Michael and all the staff who were always well informed and I felt welcomed whenever I visited them. I have recommended them to several people in Bexhill

Joan Shackleton

2022-06-09

This is the second time I have used Abbott & Abbott. Both experiences have been first class. They are professional, provide excellent feedback on the progress of my sale, and only brought qualified prospective buyers to my home. I have only good things to say about the level of service I received.

Robert Sayell

2021-12-04

I am very impressed with Abbott and Abbott. Darren was my main point of contact and was a delight to work with. Professional with customer service that was first class. I thoroughly recommend Abbott and Abbott. I can’t wait to move into my apartment!